Legal Information

Terms and Conditions

Please read these terms and conditions carefully before renting a vehicle from Petras Rental. Your use of our services constitutes acceptance of these terms.

Vehicle Rental Conditions

  • The mentioned car types are indicative only and subject to availability.
  • Rental days are calculated on a 24-hour basis, starting from the vehicle pick-up time.
  • All vehicles must be returned to the agreed location unless prior arrangements have been made.

Driver Requirements

  • All renters must hold a valid EU or International Driving License.
  • Driver must be 24+ years old, with driver's license held for minimum 3 years.
  • Additional drivers must meet the same requirements and be registered at pickup.
  • Service will not be provided for any unconfirmed reservation.
  • Valid identification (passport or national ID) is required at pickup.

Rental Terms

  • Fuel policy: Cars must be returned at the same fuel level as delivery.
  • Late return charges apply after the agreed return time (24-hour grace period).
  • Early returns do not qualify for refunds unless previously agreed.
  • Vehicle inspections are conducted at pickup and return.
  • Any damages must be reported immediately to our office.

Important: Not Covered by Insurance

Please note that the following are NOT covered by any insurance and may result in charges to the renter:

  • Damage caused by driving under the influence of alcohol or drugs, reckless driving, or traffic law violations
  • All traffic fines resulting from violations of Greek traffic regulations
  • Damage to the underside of the vehicle, wheels, tires, roof, and interior
  • Loss or damage to vehicle keys, GPS devices, or child seats
  • Off-road driving on dirt roads or unauthorized terrain
  • Damages if driver fails to stop after an accident and take necessary actions
  • Transporting the vehicle outside Crete island

Cancellation Rights

The company reserves the right to cancel any reservation at any point if:

  • The renter uses the car for unfair and illegal purposes (smuggling, theft, illegal transport)
  • The driver uses the car for any kind of racing or competition
  • Traffic violations result in license plate confiscation by police

Do you have any questions?

Our support team is here to help you with any questions about our terms and conditions. Available daily from 09:00 to 20:00.